Standard Diligence, Inc. ("Standard Diligence," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our verification services and website.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide, including:
- Account Information: Name, email address, company name, and contact details when you create an account
- Company Information: Legal entity details, incorporation documents, financial statements, cap tables, and other business information submitted for verification
- Founder Information: Background information, employment history, and identity verification data for individuals associated with verified companies
- Documents: Files uploaded for verification purposes, including corporate documents, financial records, and supporting materials
- Communications: Records of correspondence with our team
1.2 Information Collected Automatically
When you access our services, we automatically collect:
- Usage Data: Pages viewed, features used, and actions taken within our platform
- Device Information: Browser type, operating system, device identifiers, and IP address
- Cookies and Tracking: Information collected through cookies, pixels, and similar technologies
1.3 Information from Third Parties
We may collect information from third-party sources for verification purposes, including:
- Public records and databases
- Business registration authorities
- Credit reporting agencies (with appropriate consent)
- Identity verification services
- Publicly available information
2. How We Use Your Information
We use collected information to:
- Provide Services: Conduct verifications, generate reports, and deliver our services
- Verify Information: Cross-reference submitted data against third-party sources
- Communicate: Send service-related notifications, respond to inquiries, and provide support
- Improve Services: Analyze usage patterns to enhance our platform and methodology
- Security: Detect, prevent, and address fraud, unauthorized access, and other harmful activities
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
3. How We Share Your Information
3.1 Report Sharing
Verification reports are shared only as directed by the company that commissioned the report. We do not proactively share reports with investors or other third parties. Report access is controlled through secure, authenticated links.
3.2 Service Providers
We engage third-party service providers to perform functions on our behalf, including:
- Cloud hosting and data storage
- Payment processing
- Identity verification services
- Analytics and monitoring
Service providers are contractually bound to protect your information and may only use it for specified purposes.
3.3 Legal Requirements
We may disclose information when required by law or in response to:
- Valid legal processes (subpoenas, court orders, government requests)
- Enforcement of our terms and agreements
- Protection of rights, property, or safety
- Detection and prevention of fraud or illegal activity
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (TLS) and at rest (AES-256)
- Access controls and authentication requirements
- Regular security assessments and penetration testing
- Employee security training and background checks
- Incident response procedures
While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
5. Data Retention
We retain information for as long as necessary to fulfill the purposes described in this policy, including:
- Verification Records: Retained for 7 years to support report validity and potential audits
- Account Information: Retained while your account is active and for a reasonable period thereafter
- Communications: Retained as necessary for legal and business purposes
You may request deletion of your personal information, subject to our legal retention obligations.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a portable format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@standarddiligence.com. We will respond to requests within 30 days.
7. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Essential Functions: Authentication, security, and core functionality
- Analytics: Understanding how users interact with our services
- Preferences: Remembering your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy and revising the "Effective Date." Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or our data practices:
Email: privacy@standarddiligence.com
Mail: Standard Diligence, Inc., Attn: Privacy
12. California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt-out of sales (we do not sell personal information). To exercise these rights, contact privacy@standarddiligence.com.